A short update regarding our presence at Keflavík airport and an exciting step forward for Avis, Budget and Payless.

As part of the airport redevelopment, a tender process was carried out for the new service desk locations. We’re very happy to say that we successfully bid for and secured the best available location.

The new space will be larger and much more modern than our previous one, allowing us to improve customer flow, visibility and overall service quality. Simply put, this gives us the opportunity to deliver an even better customer experience and stronger service levels than before.

Our new location is expected to be ready by April 1st.

During the construction period, our service desk is temporarily located outside the terminal, close to our former location. Customers will exit to the left of our old desk, where our team is there to assist.

We’re really excited about this upgrade and confident it will strengthen our position at the airport and support continued growth.